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Just Ask a Volkswagen Driver

Terms of Use

Last Updated: June 19, 2018

Thank you for visiting Volkswagen Group Canada Inc.’s (“Volkswagen Canada”) “Just Ask a Volkswagen Driver” website (“Site”). Use of this Site is subject to these Terms of Use along with the vw.ca Website Usage Agreement and Privacy Policy which are incorporated by this reference (together, “Terms”), which constitute a legal agreement between you and Volkswagen Canada. By using this Site, you signify your assent to these Terms. If you do not agree to these Terms, please disconnect from and do not use this Site.

Volkswagen Canada reserves the right, in its sole discretion, to change any part of these Terms, in whole or part, at any time. Any change will be effective when notice of the change is posted on the Site. Your continued use of the Site following the posting of amended Terms will mean you accept those changes.

In order to post or answer any questions on the Site, you must register. As part of the registration process, you will be required to provide some personal information to create, validate and administer your account, the use of which will be governed by Volkswagen Canada’s Privacy Policy. You may choose to register by enabling or signing in to the Site using Facebook, Instagram or Google.

Usernames will be posted with your Site contributions on the Site. Volkswagen Canada has the right to suspend or terminate accounts that use usernames that are inappropriate or obscene or that use offensive terms or names that are disparaging or defamatory.

You agree to be responsible for: (a) maintaining the confidentiality of any passwords or other account identifiers which you choose or are assigned as a result of registration, and (b) all activities that occur under such password or account.

Volkswagen Canada has the right to terminate your account for any breach of these Terms or for any fraudulent, abusive, or otherwise illegal activity in your use of your account and this Site.

All information, reviews, opinions, questions, answers, suggestions or other materials posted by users on the Site (“User Postings”) are the responsibility of the user creating the User Postings. VOLKSWAGEN CANADA HAS NO RESPONSIBILITY FOR USER POSTINGS. However, Volkswagen Canada retains the right, which it may or may not exercise, in its sole discretion, to review, edit, refuse, block or delete any User Postings for any reason whatsoever. Volkswagen Canada will not be liable to you or any third party for any modification or discontinuance of your User Postings. Volkswagen Canada does not control the User Postings and does not guarantee the accuracy, integrity or quality of such User Postings.

You agree not to post, transmit, link to, upload or otherwise submit or distribute any User Postings that contain:

  • False or misleading information;
  • Pornography, vulgarity, obscenity or sexually explicit content;
  • Anything illegal;
  • Hate speech;
  • Threats, harassment;
  • Personal attacks, insults and defamatory statements;
  • Threats or suggesting committing a criminal act; or
  • Content that infringes any proprietary or other rights of third parties, including any copyright.

*All prices are MSRP in Canadian dollars. MSRP is the Manufacturer’s Suggested Retail Price and excludes taxes, freight and PDI ($1,885 for the Atlas and Tiguan/ $1,765 for the Passat and Arteon/ $1,685 for all other models), levies, fees, optional equipment, license, insurance, registration, and any dealer or other charges, where applicable. Environmental or related levies and taxes may vary by jurisdiction. Dealer may sell for less. European or American models may be shown. Specifications, equipment, options and prices are subject to change without notice. Although we endeavour to ensure that the information contained on the website is accurate, as errors may occur from time to time, customers should contact their local Volkswagen dealer for details. Photos for illustration purposes only. Some items, such as wheels, may be unavailable on some trim levels when vehicle is built or may not be available in Canada. Fuel consumption ratings are estimates based on Natural Resources Canada’s (NRCan) fuel consumption criteria and testing methods for 2018 model year vehicles and are provided for comparison purposes only. Please note that comparisons to seemingly similar vehicles pre-2015 model year will show discrepancies due to the difference in NRCan approved calculation methods for 2014 model year and older vehicles. Please refer to NRCan’s Fuel Consumption Guide 2018 for estimated fuel consumption figures. Actual fuel consumption will vary based on driving conditions, driver habits and the vehicle’s condition, weight carried and additional equipment. Tires are supplied and warranted by their manufacturer. Most vehicles are sold equipped with four all-season tires. For vehicles sold equipped with summer performance tires, note that appropriate all-season or winter weather tires are required for driving during cold, snowy or icy weather conditions. Please remember that the use of winter tires may be mandatory in your province or territory. Airbags are supplemental restraints only and will not deploy under all accident scenarios. Always use safety belts and seat children only in the rear seats, using restraint systems appropriate for their size and age. The navigation system depends upon signals from the GPS network and is designed to provide you with suggested routes only. Discrepancies may occur between the mapping and the actual location due to changes in street names, construction or other road system changes which are beyond the control of Volkswagen Canada. Please rely on your individual judgment in determining whether or not to follow a suggested navigation route.